Frequently asked question

 
1. Why should I create an account?
  1. You can go back to your account and see the status of your order. Once your account is setup, you never have to type your name and address in again.  
 
2. What is your return & refund policy?
 
2. We have a 100% satisfaction guarantee policy! Just return anything you don't like within 14 days for a full credit of the merchandise. You pay for shipping both ways.
 
 
3. Cancellation Policy?
 
3. If you email us within 4 hours of your order, we can cancel it.
 
  4. Is this site safe for ordering?

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment

 
4. Invincible Music is PCI Compliant & uses the newest encryption combination of Blowfish (256-bit keys) and RSA (1024-bit keys) which guarantees complete security.
 
      We also feature GeoTrust® ultimate online security delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation. Our GeoTrust's SSL certificate utilizes the highest level of encryption or security possible. This means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure.  
 
5. How do I get my downloads?
 
5. You will receive a email with a link to all your downloads.
 
 
6. I do not order via the internet, or want to pay with a check, so how can I order?
 
6. You can call us via our toll-free phone number: 877-763-0080 pin#4659. You may phone in an order and send a check if you prefer. Please note that we are a family run company and are not always by the phone but you can leave a message for us to call you back.
 
 
7. How long does it take for you to ship my order?
 
7. Orders ship within 48 hours (working days). You can have us ship via U.S.P.S. or UPS services many options.
 
 
8. How do I hear your music samples?
 
8. Simply click on the song you would like to hear in the player below the album description.
 
 
9. What credit cards do you accept?
 
9.
 
 
10. How can I use a coupon?
 

10. At the end of the ordering process you may add the coupon code for your discount. Please note that coupons are not valid for special discounted accounts such as yoga teacher, wholesale and distributor.
 
 
11. How is my order shipped?
 
11. You can have us ship via U.S.P.S. or UPS services many options.
 
 
12. How long have you been in business?
 
12. Invincible Music was started in 1978 and are pioneers of healing music and world beat music. We have sold over three million albums some of which have been tracked in the top ten with Billboard Magazine.
 
 
13. What is your privacy policy?
  13. We will never sell or give your information away.  
 
14. How will I know if you received my online order?
 
14. Within 30 minutes of placing an order, you will receive an email confirming your order. Please contact us if you do not get your confirmation email.
 
 
15. Where are you located?
 
15. We are located in Phoenix Arizona, U.S.A.
 
  16. Can you ship to other countries?   16. Yes, we serve the world at large!  

We are located in Phoenix Arizona, U.S.A. and ship World Wide.


 

 

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Copyright and published 2002-2015 Invincible Recordings and may not be used without express permission.

SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment