Frequently asked question

We are located in Phoenix Arizona, U.S.A. and ship World Wide.

1. What is your return policy?		1. We have a 100% satisfaction guarantee policy! Just return anything you don't like for a credit.
2. Is this site safe for ordering?		2. This site uses Miva Merchant for credit card transaction. Miva uses the newest Verisign encryption combination of Blowfish (128-bit keys) and RSA (1024-bit keys) which guarantees complete security.
3. I do not order via the internet, so how can I order?		3. You can call us via our toll-free phone number: 877-763-0080 pin#4659.
4. How long does it take for you to ship my order?		4. Orders ship within 48 hours (working days). You can have us ship via US Postal services many options.
5. What credit cards do you except?		5.
6. How do I get the discounted CD for orders over $30.00?		6. Fill in the online order form with the titles you want (which total over $30.00). Do not enter the $4.00 sale item yet. After you have submitted the order, you will be informed that you have qualified for the $4.00 CD and given a choice of the titles available which you can select from.
7. How is my order shipped?		7. When ordering online you may choose between many US postal service shipping options. Sample of CD mailing Cost: One CD costs $3.20 to ship via USPS First Class Mail in continental USA For wholesale orders 10-50 CDs cost $12.60 in the U.S.A.
8. How long have you been in business?		8. Invincible Music was started in 1978 and are pioneers of healing music and world beat music. We have sold over three million albums some of which have been tracked in the top ten with Billboard Magazine.
9. What is your privacy policy?		9. We will never sell or give your information away.
10. How will I know if you recieved my online order?		10. Within 10 minutes of placing an order, you will receive an e-mail confirming your order.
11. What does it mean to log in?		11. To log in means that you have filled out the address information form with your personal password so that you do not have to enter that information again. This saves time and effort it you order more than once.
12. Can you ship to other countries?		12. Yes, we serve the world at large!